Everything on this site — the chapters, the audit — is free, with no email gates. When you ask for an introduction, we match you with one vetted professional; if that introduction becomes a working relationship, the professional pays us a referral fee. You'll have that relationship disclosed to you in writing before your first conversation, and it never changes what you pay them.
The alternatives are worse. Ad-funded sites chase clicks; commissioned "educators" write articles that all conclude in the product they sell; lead mills blast your number to five call centers before lunch. A disclosed-referral model has one honest incentive: we only win if tired landlords keep having good experiences with the people we introduce. One bad match costs us more in trust than any fee is worth. That's the whole business plan, and we're comfortable with you knowing it.
Before anyone joins the bench: credentials and registrations verified against the relevant records, references checked — including ones we find ourselves — fee structures reviewed against market, and a working-style conversation, because "answers the phone within a day" turns out to predict everything else. The bench stays short on purpose.
"How do you make money, and would you put it in writing?" We just did, in plain English, on a public page. If the next site or salesperson in your exit journey can't do the same in one paragraph, you've learned something valuable for free.
Form submissions go to the single professional we match you with, for that introduction, and nowhere else — never to lists, never to brokers. The details live in the privacy policy, which is short because we collect little.